old.virtualalpha.ioClosed Position Page not displaying
Closed Position Page was not displayed, bug resolved
Limits are not properly executed
Limits are not properly executed but deleted.
The bug is resolved and we are working together with affected students in order to compensate for any losses by not happened position closing
We have applied another fix and are continuing to monitor the situation
If you have had open limits/stops in the month of September and have ended up with unclosed positions due to this bug, please write an e-mail to info@virtualalpha.io, preferably stating the following information: Valor, Type (Limit/Stop), approximate value and approximate date the limit/stop was placed. We will do our best to help you out.
We believe to have resolved the bug and are monitoring the situation further.
The issue has been identified and is being resolved
To prevent further issues, limit deletions have been temporairily disabled.
In case you have an open position which would be affected by a limit/stop, it will be added manually later.
We can confirm that proper limit/stop execution fails in cases where it's triggered.
While we are solving this issue, please DO NOT rely on this functionality to work.
We are sorry for any inconvenience caused.
play.virtualalpha.ioBug-Report not working as intended
The Report-Bug function is not working as intended
The issue has been resolved. We are sorry for any inconveniences caused.
