Some systems are experiencing issues

Past Incidents

Monday 30th March 2026

play.virtualalpha.io Wrongly reported metrics in connection with stock splits

We are aware of selected portfolios with wrongly reported metrics in connection with stock splits and are working on remediation of the issue

Primarily affected measures:

  • Max Drawdown
  • Calmar Ratio (dependent on Max Drawdown)
  • Recovery Ratio (dependent on Max Drawdown)

Unaffected measures:

  • Annualized return
  • Volatility*
  • Sharpe Ratio*

* A deviation from the real value might show in games played over a small timespan

  • We have implemented a workaround that calculates the maximum drawdown based on end-of-day performance. This mitigates calculation errors to some degree, but may result in a slight deviation from the real value, as it ignores intra-day changes.

    We are continuing to work on resolving the root cause of the issue.

  • We have identified affected portfolios and continue to work on a fix.

  • Sunday 29th March 2026

    No incidents reported

    Saturday 28th March 2026

    No incidents reported

    Friday 27th March 2026

    No incidents reported

    Thursday 26th March 2026

    No incidents reported

    Wednesday 25th March 2026

    No incidents reported

    Tuesday 24th March 2026

    No incidents reported